Tasks Module Guide
The Tasks module is where your team plans, assigns, and tracks work—so nothing gets lost in email, spreadsheets, or someone’s memory. Tasks support subtasks, attachments, comments/@mentions, activity tracking, and recurring schedules.What a Task is (plain English)
Where you can access Tasks
Step-by-step
Create tasks as soon as work exists—so deadlines and ownership don’t live in email threads or spreadsheets.
- Go to Tasks.
- Click + Task (top-right).
- Add the basics: Title, Assignee, Due date.
- Optional: add Subtasks, Attachments, and Notes/description.
- Click Create/Save.
The task appears in your task list/board/calendar depending on your selected view. You can edit it anytime, add subtasks, or convert it into a template later.
Use attachments anytime someone needs a PDF, working paper, spreadsheet, or screenshot to complete the work.
- Open the task (create or edit).
- Find Attachments.
- Upload/select the file(s).
- Save the task.
Use Activity when something is overdue or unclear—especially around ownership, dates, or recurring rules.
- Open the task.
- Open the Activity timeline.
- Review events like: created, status changes, due date changes, reassignment, recurring updates, attachments added.
Activity acts as your audit trail. It helps you diagnose “what happened” without relying on memory.
Use comments for discussions that should stay attached to the work (not scattered across Slack/email).
- Open the task.
- Add a comment with context.
- @Mention a teammate when you need a specific action.
- Post the comment.
Use subtasks when a task has predictable steps or when you need to split work between people.
- Open the task.
- Add subtasks for each step.
- Click a subtask to set its own due date and assignee (optional).
- Choose a Subtasks Mode: Closed (minimal), Opened (checklist execution), Separate (independent tracking).
Use recurring tasks for repeating compliance work, monthly bookkeeping routines, and internal processes.
- Open the task.
- Click Due Date.
- Select Set recurring.
- Choose a recurrence pattern and a recurring type (Reset on completion vs Create upcoming tasks).
- Confirm and save.
Recurring usually triggers when the task transitions to Done. You’ll typically see a “Next occurrence” date once configured.
Switch views depending on how you’re planning or executing work.
- List: best for scanning, filtering, grouping.
- Board: best for workflow stages (To do → In progress → Done).
- Calendar: best for deadline planning and load balancing.
Use Group By to reorganize tasks instantly; use Filters to narrow to a specific slice of work.
- Group by: None, Status, Assignee, Priority, Due date, Company, Personal tax, Client.
- Filters: Client, Status, Assignee, Priority, Due date, Created date, Archived, Recurring.
Use templates for repeatable workflows so quality is consistent and steps aren’t missed.
- Create from template: New Task → three dots → Create from Template → choose a template.
- Create a team template: Templates → Tasks → + Template → build workflow → Save.
- Save a task as template: Open task → three dots → Save Current as Template.
Recurring Tasks (in the Due Date menu)
- Open the task
- Click Due Date
- Select Set recurring
Views: List, Board, Calendar
Templates (standardize repeat workflows)
- Create a new task
- Click the three dots (top-right)
- Select Create from Template
- Choose a template from the library
- Go to Templates → Tasks (nav bar)
- Click + Template
- Build the workflow (subtasks, notes, defaults)
- Save
- Open the task
- Click the three dots
- Select Save Current as Template
Troubleshooting (Common beginner issues)
- Check whether a filter is still enabled (Client / Assignee / Archived).
- Switch Group by to None to confirm it isn’t collapsed in a group.
- Search by a unique keyword in the title (if your UI supports it).
- Confirm you moved it to Done (common trigger).
- Open the task and confirm the recurrence settings are saved.
- Check the Next occurrence date.
- Use Subtasks Mode: Closed for minimal, Opened for step-by-step execution.
- Use Separate when subtasks are basically “real tasks” with owners/due dates.